Lynne Phair Consulting Expert witness and Independent Nurse Adviser in the care of Older People care homes and adult safeguarding procedures

 

 

Patients, families carers and service users

I understand what it is like to be a family member of a person who needs NHS and Independent Sector care. My Dad lived with Dementia for 12 years and I supported my Mother to ensure he received the right level and quality of care where ever he received it; and worked hard to secure NHS continuing care funding. We had to raise safeguarding alerts for concerns about neglect in both care homes and the NHS; and fought to ensure good quality investigation and action plans to rectify the neglectful practice that was found on both occasions.

I will offer families and patients, an honest and frank review of any documents, reports or assessments patients or families receive from a care provider. I will give an independent opinion about whether the response is fair, or whether other matters need to be pursued, and will take the case forward if instructed to do so, if in my opinion, there is a case to answer.

I will also undertake independent assessment of needs if this is what the family feel will assist them.

I will not raise false hopes or challenge assessments or investigation outcomes,that I feel are fair and accurate, but will help you to understand what the report or assessment is saying.

Areas where I can offer to assist families and service users

  • Concerns regarding allegations of poor care or neglect
  • Concerns regarding allegations psychological, physical, financial abuse
  • Independent review of NHS Continuing Health Care assessments
  • Independent review of Adult Safeguarding Investigation Case Conference reports
  • Assistance with referrals of a worker to the Independent Safeguarding Authority (For direct payment recipients)
  • Independent review Deprivation of Liberty Safeguards Authorisation
 

Areas where Lynne can offer to assist families and service users

  • Concerns regarding allegations of poor care or neglect
  • Concerns regarding allegations psychological, physical, financial abuse
  • Independent review of NHS Continuing Health Care assessments
  • Independent review of Adult Safeguarding Investigation Case Conference reports
  • Assistance with referrals of a worker to the Independent Safeguarding Authority (For direct payment recipients)
  • Independent review Deprivation of Liberty Safeguards Authorisation
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